Refund policy
At Luxury London Clothing, customer satisfaction is important to us. We accept returns and refunds, provided the following conditions are met:
Return Conditions
To be eligible for a refund, your item must:
- Be unworn and unused.
- Remain in its original packaging.
- Be free from any damage, stains, or signs of wear.
Requesting a Return
You must submit a return request within 7 days of receiving your order.
To request a return, please visit our Contact page and complete the contact form with your order details. Once your request has been reviewed and approved, we will provide you with the return address and further instructions.
Inspection and Refunds
All returned items will be inspected upon arrival. If your return meets our eligibility requirements, your refund will be processed to your original payment method.
Please note that it may take some time for your bank or credit card provider to process and post the refund to your account.
Need Help?
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at: